Transcom Spain wins two Platinum Contact Center Awards 2018
Transcom Spain has been recognized with two important awards granted by the Contact Center Magazine in one of the most important prestigious customer care galas in Spain: the Platinum Contact Center Awards.
In the ceremony, which took place at the Goya Theater in Madrid, Transcom was awarded in the "Best Customer Experience in Banking" category for its services provided to BBVA, and in the "Best Customer Experience in B2B" category for its services performed for PA Digital.
This edition was attended by leading members of the contact center industry of the most important companies in Banking, Insurance, Public Administration, Telecommunications, Industry ..., and the participating Contact Center and Technology companies. These awards recognize the excellence and know-how of companies that each year demonstrate their firm quality commitment and their efforts to evolve and take care of the relationship with their customers, awarding companies in the sector for their high degree of professionalism and highly competitive services, adapted to current needs of each client.
For Transcom, obtaining these two awards is a huge satisfaction and recognition to the great work done by the teams who daily strive to provide an excellent experience to the customers of these two important companies.