Henrik Olsson Mar 6th, 2014

Transcom hosts successful Customer Experience Seminar in Stockholm


At the top floor of our office with a spectacular view of a sunny Stockholm, a number of selected clients together with their Transcom contacts participated in the first of four breakfast seminars planned for 2014. The topic for these seminars is performance psychology and the purpose is to give the audience both inspiration and tools for personal as well as organizational growth. Collage_Customer Exp Seminar 1

Two of Sweden’s most renowned experts in the performance field were our cicerones during this session. Johan Plate is working closely with several Olympic athletes, National sports teams and Executives. Thomas Fogdö is a former Alpine Skiing World Champion now focusing on passing on his first hand experiences to others. Together they showed the audience new views on perceptions and performance limitations. Johan and Thomas explained the necessity for different types of goal setting and facilitated discussions around motivation and positive thinking. Subjects such as focus, performance analysis and winning mentality were also covered. The seminar lasted for 90 minutes but in that very inspirational atmosphere it felt more like nine! I actually think that most of us could have stayed a lot longer in that room. I had the opportunity to speak to most of the attendees after the session and based on all the spontaneous positive feedback I am happy say that this was an extraordinarily successful seminar. We at Transcom are now very motivated to host our second seminar in early May. And with what we now have learned we know how to up our performance a notch to top the event that took place today…